Organizational learning requires constant reexamination of the effectiveness of one's ideas while engaging in a long-term effort to change the behaviors and practices of individuals, groups, and the organization as a whole. This pocket guide can aid you in these tasks. It is intended as a handy, easy-to-use reference that will help you identify useful learning strategies which you can then adapt to your particular circumstances.
Authors present a practical, four-phase method to design and implement training as an integrated system strategically linked to business goals, customer needs, continuous improvement and the total organization system.